How to AVOID Amex Pop Up Jail – Ask Sebby

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What causes the Amex pop up and how to avoid Amex pop up jail.

Timeline
0:00 Start Here
0:33 What Is Amex Pop Up Jail?
1:05 Manufactured Spend
1:59 Self Referrals
2:27 Low Spend
4:10 Closing Cards Early
5:44 How to Avoid Amex Pop Up Jail
6:16 Put Spend On Your Card
6:57 Apply for the Card Anyways
8:25 FAQ

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48 comments

Ask Sebby August 9, 2021 - 9:26 pm

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Reply
Average reviews August 10, 2021 - 4:28 am

Does anyone know on the Amex green if gas stations code as transit?

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Fearlessly Underrated August 10, 2021 - 4:56 am

Just when I was going to Cancel my Hilton aspire card 🤦🏽‍♂️. Now I’ll just try try to grab a sweet Retention offer or down grade it. I’ve found absolutely no value with this card what so ever.

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Bryan J Blumberg August 10, 2021 - 5:09 am

I don’t use canned soup at all. You should cut the Chunky out of your video.

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Bryce August 10, 2021 - 5:46 am

I feel betrayed by American Express. I'm pretty sure I didn't go through Pop up jail.

3 months ago I signed up for the gold card offering 60k and 20% restaurant credits. today, they have said that my Gold card is not eligible for the sign up bonus nor the 20% restaurant credit. This is after weeks and months of contacting reps about why the restaurant credits weren't working and why the purchases weren't going towards minimum spend. Reps kept promising they would straighten it out and that I would get what was owed to me.
they're going to review it again. But haven't done anything.

I have successfully gotten the Platinum sign up bonus and am working on the Platinum CS sign up bonus. This is insane. I have never had the gold card before.

What should I do?

I'm looking for any insight; has this happened to anyone?

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Milan Patel August 10, 2021 - 6:32 am

I applied and was accepted for the Amex Gold Card in 2018, closed it in 2019, and then just today I applied for it again and was accepted for the 75k points bonus without getting the pop up. I’m not sure why I didn’t get the pop up but I’m glad I get the bonus again.

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Reuben Morris August 10, 2021 - 9:41 am

Brought up the 80%-20% rule…but in the wrong context! 👍 I barely put over $300/month on my Blue Cash preferred. It's mainly for groceries, Netflix, and the occasional ferry toll and Uber fare.

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Jackson Trigg August 10, 2021 - 11:34 am

Great video, trying to get player 2 out of pop up jail right now (via extra non-bonus spend on no AF cards) so she can qualify for the surpass with no AF first year. Only thing I would note for this video Sebby is that when canceling after the first year, Amex pro-rates the AF when you cancel, so if you cancel the day it hits you'd be refunded fully, but if you wait say 10-30 days, they'll keep a few bucks of it.

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JPavilion August 10, 2021 - 1:10 pm

I got black listed from discover lol

Reply
Cristian ramos August 10, 2021 - 2:09 pm

😍😍😍😍

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jordan23ww August 10, 2021 - 3:11 pm

Thank you for this info! I’m currently trying to get out of pop up jail! I thought I was spending a good amount but perhaps I do fall into the low spender category. Probably also doesn’t help that they gave me 4 cards in 9 months. I got the Blue Cash Preferred, Gold card, Blue Business Cash and Blue Business Plus in this span. All had sign up offers I received. The card that I get the pop up for was the Vanilla Platinum.

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John Imig August 10, 2021 - 3:20 pm

Don’t worry man…spaghettios with franks straight out the can here. Raviolios too.

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Anthony Smith August 10, 2021 - 3:50 pm

I always eat out of the can saves on water and dish soap

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Glance89 W August 10, 2021 - 3:55 pm

People say you are students not because you look young, but because you are taking advantage of student offers all the time.

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David Loy August 10, 2021 - 4:10 pm

I think 6 months between applications for cards that are correlated helps stop the popup. I've had the popup go away twice now with delta gold and platinum along with hilton business and aspire cards after I waited 6 months in between applications.

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Montecitodesign August 10, 2021 - 4:12 pm

Wow! So I could be traveling abroad and AMEX could arbitrarily cancel my card while I am on the road. That's not going to work.

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notwaffle August 10, 2021 - 4:16 pm

Nicknamed campbell at old job since i ate their chunky soup almost everyday…. no regrets shits filling and is fairly cheap. But heat that shit up in a bowl in the microwave you caveman.(double time half power to avoid splatter)

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Bob Bacheler August 10, 2021 - 4:28 pm

You can be in your 50s with lots of AMEX spend and still eat hunky from a can…

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Mehroz Ahmed August 10, 2021 - 5:47 pm

Just got my AMEX Plat today, excited to unbox. My question is should I close my cobalt card now that I have a the plat? I don’t travel much tbh I signed up mostly cause of the signup offer and the exclusive offers plat members get

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roachtoasties August 10, 2021 - 6:33 pm

If anyone is rearranging their life to avoid stuff like this, they need to get a life.

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Jimme FZ August 10, 2021 - 6:42 pm

I eat the Chief Boyardee spaghetti out of the can without heating. I spend 4-8k a month on the gold now plat business card and i get every offer under the sun. they gave me 125k points to upgrade to the plat from gold.

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Jia Shiang Liao August 10, 2021 - 7:31 pm

Just keep using the Amex credit card and start using the one u never used. Two months later, it will disappear. ( My personal experience)

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Jason Kramer August 10, 2021 - 7:40 pm

Question Sebby…what’s more important to AMEX the amount that you charge each moth or the number of transactions that you make with the cards?

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Timo Marx August 10, 2021 - 8:02 pm

Sebby: Campbell's Chunky is actually quite expensive. Chef Boyardee is much cheaper. You must have not had it as bad as some as a students!

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Unmasked94 August 10, 2021 - 8:43 pm

I messed up I got the 150k welcome bonus but when I actually signed up I had a different window open and signed up through that window and ended up getting just the standard 100k welcome bonus. Fml

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David August 10, 2021 - 10:16 pm

I’ve been trying to get out of pop up jail since early June. I got put in it for not using my card enough so I’ve been putting the majority of my spend on it. All I want is the Hilton surpass bonus

Reply
John Little August 10, 2021 - 10:44 pm

put over $500 spend on my amex cards for 3 months since first getting the pop up and still not out of pop up jail – just a data point. Didn't self refer, MS, or close any cards early, just a lot of cards with bonus over the last few years, a few were their own no lifetime language offers and I got the bonus.

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Jr15642 August 10, 2021 - 10:57 pm

Great video! I was really curious about this topic…

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Joshua Lee August 11, 2021 - 3:09 am

What should I do with my Amex plat after a year? Downgrade to green?

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dottiLites August 11, 2021 - 6:02 am

Is the 30 day window meaning the 13th month of the credit card agreement?

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Tom Sramek, Jr. August 11, 2021 - 7:26 am

Ah, more relationship advice from Sebby…. 🤣

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Jameel Nicholson August 11, 2021 - 11:55 am

I got approved for the Platinum 100k offer, then the Blue Business Plus, and then the Hilton Honors Amex 100k offer, between Nov 2020 and Feb 2021. I tried to apply for the Delta Gold in April via dummy booking on Delta's site, and found out I was in popup jail. I was still spending a lot on the Platinum for the 10x on gas and groceries, but I wasn't putting much spend on my other Amex cards after earning the bonuses. However, I was still getting targeted offers in my inbox from Delta, and in July, found an article on DoC that contained a link for seeing targeted offers from Delta which bypassed popup jail AND omitted the "lifetime bonus" language. I logged into it, saw that I was targeted for all four Delta cards, and was approved for the Delta Gold.

I'm probably still in popup jail for other Amex cards, but I can't blame them, as I've gotten approved for 4 cards in 9 months. I'm not a churner, as I plan to keep & use them all for at least two years (except the Amex Platinum – canceling it in year three when the $695 fee hits). I will switch my grocery spend to the Amex cards (Delta/Hilton) once Q3 ends on the Chase Freedom, which should rectify the "low spender" label I've earned.

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Rhea 98 August 11, 2021 - 3:00 pm

EDIT to previous comment as the system won't save my edit in reply and has now disappeared: Well, I thought I had logged out of that application, but I just received an email that it was approved. Ugh! So, I have to call once I receive the card to cancel it.

Reply
oazizpharmD August 11, 2021 - 7:15 pm

3:25: Sebby complains that he still gets student offers

6:53: Sebby admits he eats Chunky soup of of a can without heating it up.

🧐

Reply
The Fishing Nomad August 11, 2021 - 8:34 pm

I was wondering why I've gotten this pop-up a couple times over the last year. I guess it was the low spend I had on the SPG card a couple years ago. It spent most of it's time in my sock drawer. Wonder if there's a timeline to get you out of jail for free?

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Orkhan Aliyev August 13, 2021 - 5:29 pm

Hi, Sabby. You confused me with annual fee part. First you said asking for a refund after paying second annual fee. And then as example you said ask for downgrade or cancel within 30 days coming up. So which one of them? After 30 days or before annual payment.”?

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Joseph August 17, 2021 - 12:45 pm

I got the pop up with the Hilton and I have never had the card. I don't do manufactured spend either. They told me I was not eligible for the bonus though. I still have 5 other Amex cards with a lot of spend.

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Mandolin Hot Glass August 17, 2021 - 7:03 pm

'Oh, I know the chunky that left these Chunky's.'……..Sebby!

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Kevin S August 19, 2021 - 2:44 am

Yeah. Amex love highspenders and they reward people who are high spenders. That is how you get the Centurion card because they see that you spend alot of money which means more money for them.

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Judi Joseph August 20, 2021 - 1:11 am

Did your voice get deeper? lol

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O.C.G.M August 21, 2021 - 1:07 am

Honestly fam…I just autopay my co-ops maintenance fee, monthly metronorth & metrocard. That's my easy 6k spent in 5 months for my 100k points

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Hjalmar August 21, 2021 - 8:28 am

Is the American express platinum a good starting card? Or is it stupid to do?

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Layla McDonald August 31, 2021 - 1:25 am

Hello Sebby, just became an AMEX Platinum card holder. I have a question. Is it a good idea to use this card to pay rent and car payment or is that something AMEX frowns upon?

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wannabe DAL-ADX September 5, 2021 - 1:07 pm

My pop-up jail story: Got a flyer in the mail to apply for the Hilton $0AF card and get 100K Hilton Honors point sign up bonus. Had low spend on AMEX cards but kept the balances paid off. Using Chase IHG Premier to hit sign up bonus spend, Chase World of Hyatt to hot Globalist status, and my CSR for PYB. Got the pop-up from AMEX once a week for 2 weeks trying to apply. Spent a week putting some spend on my Gold and EveryDay cards. Then also applied for the Hilton Surpass card ($95 AF). Got accepted right away!!

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Rogelio Chajon September 16, 2021 - 5:10 pm

I just recently got approved for the Amex Hilton Aspire card but did get a popup warning me that I wouldn't get the intro bonus. I think it might be because I got an Amex Blue Cash Everyday card this July, but haven't been using it much. Either way, even without the welcome bonus I think the Hilton Aspire card has enough perks to make up for it.

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Ronnie Marqueses September 25, 2021 - 11:28 pm

Is the pop up applicable to ALL Amex cards with a SUB? Or just that one in particular card?

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Pablo Garcia September 30, 2021 - 8:56 pm

2 billing cycles of 500-700 spend on the card did the trick for me! I just applied today, finally out of pop up jail 😅

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Gabriel Ramos October 30, 2021 - 2:24 pm

Do other credit card issuers have pop up jail?

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